The main focus here in my shop is the repair
of fretted stringed instruments. Ailing acoustic and electric guitars,
electric and acoustic bass guitars, banjos, mandolins - all are welcome here. However, due to an overwhelming demand for my work on
fretted instruments, I am no longer able to take in any work on bowed,
violin-family instruments or other stringed instruments such as autoharps and dulcimers
Here is a partial list of routine services I
provide every day:
-
 Super-accurate
action adjustments with measurement tolerances to 1/1000th of an inch.
- Clean, careful refretting.
- Exacting truss rod adjustments and meticulous
fret honing (leveling).
- Fussy, detailed intonation adjustments.
- All kinds of structural repairs - cracks,
warps, broken braces, broken necks, etc.
- Pickup installation in acoustic and electric
guitars, including custom routing of bodies or bridges, custom
pickguards and custom wiring, plus repairs to guitar electronics (I
don't work on amps).
- Hand-carved saddles and nuts made of genuine
bone, ebony, brass, graphite, synthetics, etc.
- Acoustic guitar bridge repair, reglue, or
replacement.
- Installation of all sorts of replacement
parts, factory original, generic or custom: tuning machines, tailpieces,
pots, switches, hardware, banjo heads, custom-shaped pickguards made
from a variety of materials…. you name it. I either already have it in
stock, can order it in, or can make it for you!
My workshop and instrument storage area
are constantly monitored for temperature and humidity levels, so
instruments are always exposed to the best of conditions when they are in
my shop.
My estimates are free. I evaluate each
instrument individually so I don't publish prices, but I believe you will
find my rates to be competitive with other experienced professionals.
I'm really, really fussy about accuracy so I don't give estimates
until I've seen the instrument in person. Got a special problem?
Just let me know. I'll do my very best to get it corrected.
What Customers Say:
"You have done an absolutely fantastic job on this guitar. The playabilty of the guitar is incredible with how low and stress free the action is while still presenting a bright clear buzz free tone. It has never ever sounded and played so wonderfully."
-- Dustin S., Cumberland, MD
“….thank you again for such a great job. I was amazed at the tone and
playability of the guitar. If I could impress one thing on a potential
customer, it would be assurance that the instrument that you bring to Rob
Zwally will be handled with care and repaired to the highest standards.”
- Derek E., Lancaster, PA
“What a wonderful job you did. The action is terrific and the intonation
is spot on. Thanks so much for the workmanship. I wish we had that kind of
standard here.”
- Pete M., El Paso, TX
“The Gibson is Great! What an improvement. I could not be more pleased.
Rob is a true craftsman and works on every instrument with the care and
meticulous detail he’d give his own.”
- Rick S., Ashburn, VA
".... you did the best fretwork I have ever seen. About 17 years ago, when I was in college, you set up my Paul Reed Smith and installed new pickups. The guitar hasn't needed a setup since."
- Adam Z., Boston, MA
You are welcome to SHIP instruments to
me for repair estimates (I prefer UPS, and fully-insured). If you do
this, please pack and pad your instrument really well to avoid damage
during shipment. I will not be responsible for instruments that are
damaged in shipment due to your poor packaging. You must pay the
shipping and handling both ways - repaired or not. You must also call or
email me in advance for authorization (instruments sent without prior
authorization will be refused).
My hours are by appointment only. Please call
me Monday thru Friday between 10:00am and 8:00pm EST for more
information or to set up an appointment. I have limited hours on Saturdays and am closed on Sundays. Feel free to email me anytime at
rob@stringdoc.com.
Rob Zwally Music
1131 E. Newport Road
Lititz, PA 17543
(717) 627-1010
- Hours by Appointment Only -
Rob@stringdoc.com
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